Shipping & Returns
We understand how important it is to get your order delivered to you as soon as possible !
We ship all over the world with DHL (Europe and outside Europe) and MRV (Spain).
Shipping costs are as follows:
Spain : (FREE SHIPPING for bags order / 5€ rest of products) - 1 or 2 days delivery
Europe : (23 € bags / 20€ rest of products) - 1 or 2 days delivery
Outside Europe : (30€ bags / 20€ rest of products) - 2 or 3 days delivery
** Delivery times begin one business day after the order is placed.
You will receive an email containing your Tracking Number once your package has been shipped from our atelier.
We only accept returns or changes within Europe. No returns from orders outside European Union are allow.
You have 14 days from your order date to request a return.
We only accept the merchandise in the same conditions as those in which you received them (unworn, unaltered and undamaged), together with their full original packaging, labels and all accessories related to the same.
If you have any other question, please let us know sending an email to email@example.com :-)
How to care
Please kindly note that each HA is uniquely crafted by hand so minor alterations that do not compromise the aesthetic or quality of the product are to be expected.
Every item is intrinsically unique due to its handmade nature.
For further details about your Heimat Atlantica item and care instructions check the "How to care" section or contact us at firstname.lastname@example.org
We'll be happy to help! :-)
Have questions? We'd love to help and catch up with you!
If you have any question or concern, please contact us at email@example.com and we will get back to you as soon as possible!
"Heimat Atlantica offers a collection of Basket bags that stand out among the rest"
"It takes 36 hours to make it but less than 10 seconds to fall in love with it"
"The Birkin of the basket bags"
"These chic bags come with A touch of magic"
WHAT STAND FOR BEHIND YOUR PURCHASE
TRYNG TO INVENT WHILE SAVING WHAT IS GOOD AND BEAUTIFUL IN THE WORLD, TAKING AS THE STARTING POINT LOCAL TRADITIONS
My name is Montserrat, I founded HEIMAT ATLANTICA in 2016 when I was living in Paris. HEIMAT is a German word that denotes the special bond a human being has with their origins. After living abroad for more than 15 years, I felt a deep need of communicating about my local identity and share this incredible crafts with the world.
HEIMAT ATLANTICA is not just about creating a label, it is a project related with BEING AN ENTREPRENEUR: from my point of view, fashion must have a social & cultural responsability. Thus, HEIMAT ATLANTICA was born with the aim to PROTECT AND VALORIZE the beautiful popular crafts from the Atlantic coast, Spain and Portugal, working in a direct and closest way with the artisans in order to create a REAL VALUE for them.
With your purchase you are participating to the creation of a market for our crafts and giving value to the 36 hours that takes to make an Heimat bag.
Thank you for being part of my comunity and for helping me to achive my mission.
PURE LUCK, THE MAGIC OF OUR BAGS
THE BAG TO FIND LOVE
In 2016, I designed and made the bag for myself, it came up in a very intuitive way; I wanted a talisman to help me find TRUE LOVE and then people stopped me on the streets in Paris to ask where I had bought it.
The porcelain embellishments are lucky charms that serve different purposes: protection of happiness, material possessions, honor, love … In that sense whether you believe in Magic or not, these charms have a universal significance.
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